Refund policy

Returns

All sales are final. We do not accept returns or offer refunds.

Defective or incorrect items: If you receive an item with a production defect or you receive the incorrect item, you must contact us within three (3) days of the delivery date by submitting a request through our Contact Form. Claims submitted after this period will not be reviewed.

If approved, we may offer a replacement or store credit at our discretion. Refunds are not guaranteed.

To be eligible, items must be unworn, unwashed, unused, and returned in original condition and packaging with no stains, odors, damage, or alterations. Items that do not meet these conditions will be rejected and returned to the customer.

 

Exchanges

Exchanges are accepted within three (3) days of the delivery date, based on the carrier’s tracking confirmation, subject to approval.

To be eligible, items must be unworn, unwashed, unused, and returned in original condition and packaging with no stains, odors, damage, or alterations. Items that do not meet these conditions will be rejected and returned to the customer.

 

Shipping Costs

Customers are responsible for all shipping costs associated with exchanges, including return and reshipment fees. Shipping fees are non-refundable.